alchemy acoustic labs

1. Contact us and talk to us about your instrument(s) so we can check our backlog and give you a date/time that we will be able to receive it. You can call us at 1-877-244-3703 or email us.
   
2. Pay the deposit. (below)
3. After we assign you a ship date, please pack your instrument carefully* and ship with full insurance. We cannot be responsible for anything that happens to your instrument on its way here. We open and examine each package thoroughly before beginning our work. Send it to: AAL at Hollowood Music, 601 Chartiers Avenue, McKees Rocks, PA 15136
4. After we examine your guitar, we’ll advise you about how we think the AO1 process will affect your instrument(s.) Then we’ll begin the treatment.
5. When your guitar is ready (about 3 weeks, depending upon our current backlog) we will require you to pay the full balance due including return shipping costs.
6. Upon payment we will carefully pack your instrument up and send it back to you insured, along with a signed service certificate. Each guitar we process will have its serial number, date of processing and model recorded in our registry. This information is currently private and is designed to protect the guitar owners and offer documentation verification in the future.

• Buyer pays all shipping and insurance costs.
• All overseas orders by bank wire only.
• Balance plus return shipping is due immediately upon completion.
• Please feel free to call or email with any questions.
• Note: You do NOT need to have a PayPal account to pay using your credit card.

* Note: acoustic guitars with an abundance of internal wiring or electronics will need to have them removed before shipping.